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A Multimodal Alerting System for Online Class Quality Assurance

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arxiv 1909.11765 v1 pith:PLK7IZYM submitted 2019-09-01 cs.HC cs.AI

classification cs.HCcs.AI
keywords onlinesystemalertingclassqualitybuildenvironmentinstructors
verification ladder T0 review T1 audit T2 compute T3 formal
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Online 1 on 1 class is created for more personalized learning experience. It demands a large number of teaching resources, which are scarce in China. To alleviate this problem, we build a platform (marketplace), i.e., \emph{Dahai} to allow college students from top Chinese universities to register as part-time instructors for the online 1 on 1 classes. To warn the unqualified instructors and ensure the overall education quality, we build a monitoring and alerting system by utilizing multimodal information from the online environment. Our system mainly consists of two key components: banned word detector and class quality predictor. The system performance is demonstrated both offline and online. By conducting experimental evaluation of real-world online courses, we are able to achieve 74.3\% alerting accuracy in our production environment.

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