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From Robotic Process Automation to Intelligent Process Automation: Emerging Trends

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arxiv 2007.13257 v1 pith:KTH3K7N7 submitted 2020-07-27 cs.AI

Tathagata Chakraborti , Vatche Isahagian , Rania Khalaf , Yasaman Khazaeni , Vinod Muthusamy , Yara Rizk , Merve Unuvar This is my paper · ORCID
classification cs.AI
keywords automationprocessbusinessemergingprocessesintelligenceintelligentmachine
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In this survey, we study how recent advances in machine intelligence are disrupting the world of business processes. Over the last decade, there has been steady progress towards the automation of business processes under the umbrella of ``robotic process automation'' (RPA). However, we are currently at an inflection point in this evolution, as a new paradigm called ``Intelligent Process Automation'' (IPA) emerges, bringing machine learning (ML) and artificial intelligence (AI) technologies to bear in order to improve business process outcomes. The purpose of this paper is to provide a survey of this emerging theme and identify key open research challenges at the intersection of AI and business processes. We hope that this emerging theme will spark engaging conversations at the RPA Forum.

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    FormStruct-Bench is a hierarchical benchmark showing that current table-form recognition systems reach 83.85% at document level but under 18% on fine-grained structural scores.

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