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A Pilot Study of a Human-Readable Robotic Process Automation Language

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arxiv 2311.04328 v1 pith:XSRVWXLE submitted 2023-11-07 cs.HC

A Pilot Study of a Human-Readable Robotic Process Automation Language

classification cs.HC
keywords languagebusinessexploratoryprocessesreadabilityrobotictermsused
verification ladder T0 review T1 audit T2 compute T3 formal T4 reserved
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In this paper, we explore the usability of a custom eXtensible Robotic Language (XRL) we proposed. To evaluate the user experience and the interaction with the potential XRL-based software robot, we conducted an exploratory study comparing the notation of three business processes using our XRL language and two languages used by the leading RPA solutions. The results of our exploratory study show that the currently used XML-based formats perform worse in terms of conciseness and readability. Our new XRL language is promising in terms of increasing the readability of the language, thus reducing the time needed to automate business processes.

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