From Early Adoption to Sustained Use: Understanding GenAI Usage Among Software Developers in Italian SMEs
Pith reviewed 2026-06-29 20:22 UTC · model grok-4.3
The pith
Developers sustain GenAI tool use based on personal productivity gains and enjoyment, not social or organizational pressure.
A machine-rendered reading of the paper's core claim, the machinery that carries it, and where it could break.
Core claim
The adapted UTAUT2 structural model explains 64.7 percent of the variance in developers' intention to continue using GenAI tools. Performance expectancy, hedonic motivation, and effort expectancy emerge as significant predictors, while social influence and facilitating conditions do not. This pattern indicates that, once tools are in use, sustained adoption in professional contexts is driven primarily by individual-level perceptions rather than external social or organizational factors.
What carries the argument
An adapted UTAUT2 model tested via partial least squares structural equation modeling on survey data from 154 developers across Italian SMEs.
If this is right
- Sustained GenAI use hinges on users directly experiencing productivity and enjoyment benefits rather than external encouragement.
- Organizational promotion efforts may have limited impact compared with ensuring tools deliver immediate individual value.
- Technology-adoption models require distinct handling of initial versus continued-use phases in professional software settings.
- SMEs can achieve ongoing GenAI adoption without substantial investment in social norms or infrastructure support.
Where Pith is reading between the lines
- Training that emphasizes concrete productivity techniques could raise retention rates more effectively than broad awareness campaigns.
- The dominance of individual factors may apply to other discretionary AI tools where usage is not mandated.
- Collecting longitudinal usage logs would test whether reported intention reliably predicts actual long-term behavior.
Load-bearing premise
The standard UTAUT2 constructs, after adaptation, remain sufficient to explain continued-use intention for GenAI without needing new or domain-specific factors.
What would settle it
A replication survey that replaces self-reported intention with logged tool-usage frequency and finds that social or organizational variables become significant predictors.
Figures
read the original abstract
Generative AI tools are rapidly transforming software development practice, prompting unprecedented research interest. However, existing studies have predominantly examined initial adoption rather than sustained use. Understanding what drives developers to continue using these tools after initial adoption remains underexplored, particularly in small and medium-sized enterprises where resource constraints shape technology decisions differently than in large organisations. This study investigates factors associated with developers' intentions to continue using GenAI tools, adapting the UTAUT2 framework to post-adoption professional contexts. We employed a two-phase mixed-methods design. Phase 1 comprised a six-month longitudinal pilot study at an Italian software company combining surveys and interviews with 17 developers to explore how perceptions of GenAI evolve as experience accumulates. These insights informed a structural model tested in Phase 2 through a cross-sectional survey of 154 developers across Italian SMEs, analysed using PLS-SEM. The model explained substantial variance in continued use intention (R2 = 0.647), with individual-level perceptions, particularly around productivity, enjoyment, and ease of use, driving sustained adoption, whereas social and organisational factors played no significant role. These findings suggest that, for GenAI tools, post-adoption behaviour differs from initial adoption patterns: in voluntary professional contexts, sustained use is driven primarily by individual-level factors rather than by social and organisational support.
Editorial analysis
A structured set of objections, weighed in public.
Referee Report
Summary. The paper claims that a two-phase mixed-methods study adapting UTAUT2 to post-adoption contexts shows that continued-use intention for GenAI tools among 154 developers in Italian SMEs is substantially explained (R² = 0.647) by individual-level perceptions of productivity, enjoyment, and ease of use, while social and organizational factors are non-significant; Phase 1 longitudinal insights from 17 developers informed the model tested via PLS-SEM in Phase 2.
Significance. If the adapted measurement model holds, the result is significant for distinguishing post-adoption from initial-adoption patterns in voluntary professional settings and for resource-constrained SMEs, where individual perceptions appear to dominate over social/organizational support.
major comments (1)
- [Methods (Phase 2)] Methods (Phase 2 survey and model specification): The adaptation of UTAUT2 constructs for GenAI continued-use intention reports no confirmatory factor analysis, item re-development, or pilot validation beyond the n=17 Phase 1 longitudinal study. This is load-bearing because the headline R²=0.647 and the claim that only individual-level paths are significant rest on the measurement model's validity; without evidence that Phase 1 insights produced re-validated scales rather than simple reuse, the non-significant social/organizational paths and overall model interpretation cannot be assessed.
minor comments (1)
- [Abstract] Abstract and results: The phrase 'informed a structural model' is vague; explicit description of which items were retained, dropped, or modified based on Phase 1 would improve traceability.
Simulated Author's Rebuttal
We appreciate the referee's detailed feedback on our manuscript. Below we provide a point-by-point response to the major comment.
read point-by-point responses
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Referee: [Methods (Phase 2)] Methods (Phase 2 survey and model specification): The adaptation of UTAUT2 constructs for GenAI continued-use intention reports no confirmatory factor analysis, item re-development, or pilot validation beyond the n=17 Phase 1 longitudinal study. This is load-bearing because the headline R²=0.647 and the claim that only individual-level paths are significant rest on the measurement model's validity; without evidence that Phase 1 insights produced re-validated scales rather than simple reuse, the non-significant social/organizational paths and overall model interpretation cannot be assessed.
Authors: We thank the referee for this observation. Our Phase 1 longitudinal study with 17 developers was designed to generate insights into post-adoption perceptions through repeated surveys and interviews over six months. These insights directly informed the adaptation of UTAUT2 constructs, for example by refining items to focus on sustained use rather than initial adoption. Although we did not perform a standalone confirmatory factor analysis or an additional pilot study, the measurement model in Phase 2 was validated using the standard procedures for PLS-SEM, including assessment of indicator reliability, internal consistency reliability, convergent validity, and discriminant validity. We report these metrics in the manuscript to support the model's validity. We acknowledge that more explicit documentation of the adaptation process would strengthen the paper and will revise the methods section to include a table or detailed description mapping Phase 1 findings to specific construct adaptations. This will allow readers to better evaluate the scale development. revision: partial
Circularity Check
No circularity; result from independent survey data via standard PLS-SEM
full rationale
The paper's core claim (R²=0.647 with individual-level factors dominant) is obtained by applying PLS-SEM to a fresh cross-sectional survey (n=154) after a separate longitudinal pilot (n=17). UTAUT2 is cited as an external framework adapted for the context; Phase 1 insights inform item selection but do not substitute for or tautologically define the fitted paths. No self-citation chains, fitted inputs renamed as predictions, or self-definitional constructs appear in the reported derivation. The analysis is therefore self-contained against external benchmarks.
Axiom & Free-Parameter Ledger
axioms (1)
- domain assumption UTAUT2 constructs are appropriate and sufficient for post-adoption continued-use intention in voluntary professional contexts
Reference graph
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