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arxiv: 2606.06301 · v1 · pith:MGV3ZCPY · submitted 2026-06-04 · cs.SE

More than a Judge: An Empirical Study of Agent-Human Interaction in Crowdsourced Testing Assessment

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classification cs.SE
keywords crowdsourced testingagent feedbackLLM judgehuman-AI collaborationsoftware qualityreport assessmenttesting workflow
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The pith

Agent-generated feedback from automated assessments improves how testers revise reports, perform on new tasks, and transfer practices in crowdsourced testing.

A machine-rendered reading of the paper's core claim, the machinery that carries it, and where it could break.

This paper examines whether feedback from a multi-agent LLM-based judge can enhance human performance in crowdsourced software testing. Through a controlled study with 20 testers on three applications, it tests effects on report revisions, subsequent task performance, and cross-application transfer. If true, this would mean assessment agents can reduce the review burden on developers by improving report quality at the source rather than only judging after submission. The study combines quantitative report analysis with participant questionnaires to track these effects.

Core claim

In a four-stage human-subject study, agent-generated feedback supported immediate improvements in revised reports, led to better first submissions on new tasks after prior exposure to feedback, and provided evidence of partial transfer of reporting practices to a later application. Questionnaire responses from 17 participants indicated the feedback was generally understandable and acted upon, though with some remaining issues in specificity.

What carries the argument

The multi-agent assessment backbone that generates actionable feedback along textuality, adequacy, and competitiveness dimensions for integration into the tester workflow.

If this is right

  • Immediate revisions to reports show measurable quality gains after receiving agent feedback.
  • First submissions on a subsequent task are stronger when testers have previously received such feedback.
  • Some reporting practices transfer to a different application in a later stage of the study.
  • Most participants found the feedback understandable and used it in their work.

Where Pith is reading between the lines

These are editorial extensions of the paper, not claims the author makes directly.

  • Scaling this feedback mechanism could lower the overall effort needed for developers to process crowdsourced reports.
  • Similar agent-human loops might be tested in other areas of software engineering involving report or code review.
  • Real-world deployment without study controls would help confirm if the benefits hold outside the lab setting.

Load-bearing premise

The improvements in tester performance are due to the agent feedback rather than other factors like the study structure or participant motivation.

What would settle it

Observing no difference in report quality between testers who receive agent feedback and those who do not, when the study is run in an uncontrolled real-world crowdsourced testing platform.

Figures

Figures reproduced from arXiv: 2606.06301 by Qing Gu, Shengcheng Yu, Yuan Zhao, Yue Wang, Zhenyu Chen.

Figure 1
Figure 1. Figure 1: Example of Crowdsourced Test Reports: The Good and The Bad. [PITH_FULL_IMAGE:figures/full_fig_p004_1.png] view at source ↗
Figure 2
Figure 2. Figure 2: The Multi-dimensional Assessment Agents and their workflow roles in this study. [PITH_FULL_IMAGE:figures/full_fig_p006_2.png] view at source ↗
Figure 3
Figure 3. Figure 3: Four-stage human-subject workflow for evaluating in-situ agent-generated feedback in crowdsourced [PITH_FULL_IMAGE:figures/full_fig_p012_3.png] view at source ↗
Figure 4
Figure 4. Figure 4: Questionnaire evidence on external AI use during the four-stage tasks. Panel A summarizes the extent [PITH_FULL_IMAGE:figures/full_fig_p021_4.png] view at source ↗
Figure 5
Figure 5. Figure 5: Selected questionnaire items on feedback perception and use. The items are split into two panels for [PITH_FULL_IMAGE:figures/full_fig_p022_5.png] view at source ↗
Figure 6
Figure 6. Figure 6: Semi-open questionnaire themes. The four panels summarize what respondents considered most [PITH_FULL_IMAGE:figures/full_fig_p022_6.png] view at source ↗
read the original abstract

Agentic AI is increasingly being integrated into software engineering workflows. In crowdsourced testing, however, the large volume and uneven quality of submitted reports still create a substantial review burden for developers. In prior work, we developed and validated a multi-agent assessment backbone based on the LLM-as-a-Judge paradigm. That backbone assesses reports along three dimensions--textuality, adequacy, and competitiveness--and was shown to align well with human consensus while substantially reducing assessment effort. Yet reliable automated judging does not by itself show whether agent outputs can improve human work when embedded into workflow. This paper studies that missing question in the context of crowdsourced testing. We investigate whether assessment-derived, actionable feedback can improve how testers revise reports, perform on later tasks, and transfer reporting practices across applications. To do so, we conducted a controlled four-stage human-subject study with 20 testers across three real-world applications. The results show that agent-generated feedback supports immediate improvements in revised reports, better first submissions on a new task after prior feedback exposure, and evidence of partial but meaningful transfer to a later application. A post-task questionnaire completed by 17 participants complements these artifact-based findings by suggesting that the feedback was generally understandable, acted upon in revision, and carried into later tasks, while also revealing remaining friction in specificity and execution. Overall, the study provides empirical evidence that, in the studied crowdsourced testing setting, assessment agents can serve not only as post-hoc judges but also as workflow-integrated feedback providers that support upstream report-quality improvement.

Editorial analysis

A structured set of objections, weighed in public.

Desk editor's note, referee report, simulated authors' rebuttal, and a circularity audit. Tearing a paper down is the easy half of reading it; the pith above is the substance, this is the friction.

Referee Report

2 major / 2 minor

Summary. The paper claims that agent-generated feedback from a multi-agent LLM-as-a-Judge assessment system (evaluating textuality, adequacy, and competitiveness) can improve human performance in crowdsourced testing workflows. A controlled four-stage human-subject study with 20 testers across three real-world applications shows immediate gains in revised reports, better first submissions on subsequent tasks after feedback exposure, partial transfer to a later application, and supporting questionnaire evidence from 17 participants that the feedback was understandable and actionable, while noting remaining friction in specificity.

Significance. If the results hold after addressing design concerns, the work meaningfully extends prior LLM-as-a-Judge validation by demonstrating workflow-integrated value: assessment agents can serve as feedback providers that improve upstream report quality rather than only reducing post-hoc review effort. The use of real applications, mixed artifact-based and questionnaire measures, and focus on transfer effects adds empirical grounding to agent-human collaboration claims in software engineering.

major comments (2)
  1. [Abstract and Methods (four-stage study description)] Abstract and Methods (four-stage study description): The within-subjects design with 20 testers across stages does not describe a no-feedback or sham-feedback control arm, randomization of feedback presentation order, or statistical modeling (e.g., mixed-effects regression) to isolate agent-feedback effects from repeated-task learning or motivation. This directly undermines the central causal claim that observed improvements in revisions, subsequent submissions, and transfer are attributable to the agent feedback rather than study artifacts or practice effects.
  2. [Results (n=20 and transfer claims)] Results (n=20 and transfer claims): With a modest sample size and no reported power analysis or effect-size quantification, the evidence for 'partial but meaningful transfer' to a later application rests on limited data; the paper should report specific metrics (e.g., report-quality deltas, statistical significance) and discuss generalizability limits to support the transfer finding.
minor comments (2)
  1. [Abstract] The abstract states that the feedback 'acted upon in revision' but provides no quantitative breakdown (e.g., percentage of suggestions incorporated or specific revision examples) to ground this claim.
  2. [Questionnaire results] Questionnaire results from 17 of 20 participants: the paper should report response rate, any demographic differences between responders and non-responders, and exact question wording to allow assessment of potential bias.

Simulated Author's Rebuttal

2 responses · 0 unresolved

We thank the referee for the detailed and constructive comments on our four-stage human-subject study. We address each major point below, clarifying our design rationale while acknowledging limitations in causal isolation and quantitative reporting. We will incorporate revisions to strengthen the manuscript accordingly.

read point-by-point responses
  1. Referee: The within-subjects design with 20 testers across stages does not describe a no-feedback or sham-feedback control arm, randomization of feedback presentation order, or statistical modeling (e.g., mixed-effects regression) to isolate agent-feedback effects from repeated-task learning or motivation. This directly undermines the central causal claim that observed improvements in revisions, subsequent submissions, and transfer are attributable to the agent feedback rather than study artifacts or practice effects.

    Authors: We appreciate the referee's emphasis on rigorous causal inference. Our four-stage sequential design intentionally uses Stage 1 as a within-subject baseline (no feedback) to enable direct comparison with feedback-exposed stages for revision quality, subsequent submissions, and transfer. Randomization of feedback order was not feasible because the stages are progressive to study learning and transfer effects across applications. We relied on descriptive metrics from report artifacts and questionnaire data rather than mixed-effects models, given the study's exploratory focus on workflow integration. We agree this leaves room for practice-effect confounds and will revise the Methods and Limitations sections to explicitly discuss these choices, their rationale, and implications for the causal claims. We will also add basic within-stage statistical comparisons where data permit. revision: partial

  2. Referee: With a modest sample size and no reported power analysis or effect-size quantification, the evidence for 'partial but meaningful transfer' to a later application rests on limited data; the paper should report specific metrics (e.g., report-quality deltas, statistical significance) and discuss generalizability limits to support the transfer finding.

    Authors: We concur that additional quantitative detail would improve transparency. The Results section presents specific report-quality changes across the three applications and stages, including dimension-level improvements supporting the partial transfer observation. However, we did not include a priori power analysis or effect-size reporting. In revision, we will add effect sizes for key deltas, any applicable significance tests, and an expanded discussion of generalizability constraints given n=20 and the three applications studied. We will also moderate phrasing around transfer strength to better reflect the sample and exploratory design while retaining the mixed artifact-plus-questionnaire evidence. revision: partial

Circularity Check

0 steps flagged

No circularity: empirical results derive from new human-subject experiment, not from self-referential definitions or fits.

full rationale

The paper reports outcomes from a controlled four-stage study with 20 testers across three applications. The sole reference to prior work is background on the multi-agent backbone used to produce the feedback under test; the central claims (improvements in revised reports, later submissions, and transfer) are measured directly from the new participant artifacts and questionnaires. No equations, parameter fits, uniqueness theorems, or ansatzes appear. The self-citation is not load-bearing for the reported findings, satisfying the criteria for an independent empirical result.

Axiom & Free-Parameter Ledger

0 free parameters · 1 axioms · 0 invented entities

The central claim rests on the validity of the controlled study design, the assumption that observed behavioral changes are attributable to the feedback, and the generalizability of findings from three applications to broader crowdsourced testing.

axioms (1)
  • domain assumption Participant behavior and self-reports in the controlled four-stage setting accurately reflect how testers would respond to agent feedback in real crowdsourced platforms.
    Invoked to support claims of immediate improvement, later-task gains, and transfer.

pith-pipeline@v0.9.1-grok · 5814 in / 1366 out tokens · 37308 ms · 2026-06-28T00:08:42.724142+00:00 · methodology

discussion (0)

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