Qualitative study of 20 interviews and 24 workshop participants finds AI-driven automation and human-AI collaboration are shifting development roles in SAP BTP and require updates to the existing BTP User Type Matrix.
In Proceedings of the IEEE National Aerospace and Electronics Conference (NAECON ’24), July 15–18, 2024, Dayton, OH, USA
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The impact of artificial intelligence on enterprise software user roles
Qualitative study of 20 interviews and 24 workshop participants finds AI-driven automation and human-AI collaboration are shifting development roles in SAP BTP and require updates to the existing BTP User Type Matrix.