A 2x3 mixed factorial experiment with 134 industrial decision-makers found LLM conversational interfaces lower perceived mental workload and speed low-complexity tasks versus dashboards, but advantages vanish with rising task complexity and no consistent accuracy benefit emerges.
Multivariate Behav- ioral Research 34, 315–346
1 Pith paper cite this work. Polarity classification is still indexing.
1
Pith paper citing it
fields
cs.CY 1years
2026 1verdicts
UNVERDICTED 1representative citing papers
citing papers explorer
-
Neither Replacement nor Panacea: Comparing LLM-Based Conversational and Graphical Decision Support in Industrial Tasks
A 2x3 mixed factorial experiment with 134 industrial decision-makers found LLM conversational interfaces lower perceived mental workload and speed low-complexity tasks versus dashboards, but advantages vanish with rising task complexity and no consistent accuracy benefit emerges.