ConSearcher generates query-based member personas in an LLM conversational tool, yielding higher information-seeking outcomes and engagement than baselines in a 27-person study, with noted risks of over-personalization.
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ConSearcher: Supporting Conversational Information Seeking in Online Communities with Member Personas
ConSearcher generates query-based member personas in an LLM conversational tool, yielding higher information-seeking outcomes and engagement than baselines in a 27-person study, with noted risks of over-personalization.