Update Opacity: Epistemic Accessibility and Governance Under AI System Change
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Machine learning models embedded in deployed AI systems are routinely updated to maintain correct functioning over time. Yet such updates can generate update opacity: users may not be able to understand why the same input now yields a different output. We argue that update opacity is best understood as a diachronic failure of epistemic accessibility: the problem is that materially relevant changes may fail to remain accessible to human users in forms that support understanding, calibrated reliance, and appropriate action under real role- and time-specific constraints. This makes update opacity a governance problem. Not all change is equally relevant, and disclosing every update would itself undermine use through overload. To address this problem, we combine two complementary governance approaches: the EU AI Act, which helps specify the system-level perimeter of normatively relevant change, and Machine Learning Operations, which provides operational tools for tracking and comparing change over time. On this basis, we propose a framework that models system change through trustworthiness profiles and trustworthiness levels, and uses threshold-based disclosure to surface materially relevant within-envelope change to different stakeholders over time. We illustrate the approach with a medical AI example and derive practical implications for lifecycle documentation, post-market monitoring, and update disclosure.
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