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Towards Conversational Recommendation over Multi-Type Dialogs
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We propose a new task of conversational recommendation over multi-type dialogs, where the bots can proactively and naturally lead a conversation from a non-recommendation dialog (e.g., QA) to a recommendation dialog, taking into account user's interests and feedback. To facilitate the study of this task, we create a human-to-human Chinese dialog dataset \emph{DuRecDial} (about 10k dialogs, 156k utterances), which contains multiple sequential dialogs for every pair of a recommendation seeker (user) and a recommender (bot). In each dialog, the recommender proactively leads a multi-type dialog to approach recommendation targets and then makes multiple recommendations with rich interaction behavior. This dataset allows us to systematically investigate different parts of the overall problem, e.g., how to naturally lead a dialog, how to interact with users for recommendation. Finally we establish baseline results on DuRecDial for future studies. Dataset and codes are publicly available at https://github.com/PaddlePaddle/models/tree/develop/PaddleNLP/Research/ACL2020-DuRecDial.
Forward citations
Cited by 4 Pith papers
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Mitigating Matthew Effect: Multi-Hypergraph Boosted Multi-Interest Self-Supervised Learning for Conversational Recommendation
HiCore, a triple-channel multi-hypergraph model with self-supervised learning, reports new state-of-the-art results on four conversational recommendation datasets and lower popularity bias, though its own tables contr...
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Optimizing Conversational Product Recommendation via Reinforcement Learning
A position paper sketching how RL (DQN, PPO, RLHF) could optimize conversational product recommendation, without any validation.
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