Paper Citation Record · LEDGER

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts

As of 7 August 2026, this Paper Citation Record lists 47 of 47 outbound references and 0 inbound Pith citation observations for arXiv:2508.00889.

A citation records a reference. It does not transfer a finding from one paper to another.

pith.paper-citation-record.v1
2508.00889 v1

Coverage vector

measured 47 of 47 reference resolution

Typed states for the displayed outbound observations.

Source: paper_references, paper_reference_links, observed 2026-08-06T13:56:44.146970Z

measured 47 of 47 standing notices

One-hop event checks from named stored sources.

Source: scholarly_work_events, retraction_status_cache, observed 2026-08-07T06:34:17.273281+00:00

measured 0 of 0 inbound itemization

Pith citing papers itemized under the disclosed page cap.

Source: paper_references, paper_reference_links

measured 0 of 1 external citation measurements

A source-named dated measurement, never combined with another source.

Source: cited_works

Reference resolution

47 of 47 outbound references displayed

verified exact4
verified fuzzy1
unresolved39
parse uncertain0
malformed identifier3
metadata mismatch0

External citation measurements

No source-named external measurement is stored.

Outbound references

Observation 6a6aaacf-88ba-40c1-9b2f-444fc947dc98 · outbound

This paper cites Increasing faithfulness in human-human dialog summarization with Spoken Language Understanding tasks.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Increasing faithfulness in human-human dialog summarization with Spoken Language Understanding tasks

Reference 1

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.012378Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation c386309f-ab14-437b-887e-322236214fd4 · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 2

Resolution: unresolved; raw_fallback, observed 2026-08-06T13:56:44.713363Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Observation 0e74f20a-b4c3-49bf-bee6-65b9b769c740 · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 3

Resolution: unresolved; raw_fallback, observed 2026-08-06T13:56:44.703598Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Observation a021f511-8925-44be-afa5-104b7a0e3366 · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 4

Resolution: unresolved; raw_fallback, observed 2026-08-06T13:56:44.694432Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Observation 618f5fe8-a02e-4749-88b4-6ebbca5015fd · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 5

Resolution: unresolved; raw_fallback, observed 2026-08-06T13:56:44.685222Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Observation ce83096e-2d80-46fd-862b-f4ba89620a7e · outbound

This paper cites FaithBench: A Diverse Hallucination Benchmark for Summarization by Modern LLMs.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts FaithBench: A Diverse Hallucination Benchmark for Summarization by Modern LLMs

Reference 6

Resolution: verified exact; local_arxiv, observed 2026-08-06T13:56:44.350367Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Observation 4b5e49d5-924a-4dee-9172-01983c6a4b12 · outbound

This paper cites LLMs instead of Human Judges? A Large Scale Empirical Study across 20 NLP Evaluation Tasks.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts LLMs instead of Human Judges? A Large Scale Empirical Study across 20 NLP Evaluation Tasks

Reference 7

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.032983Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 52f0b447-b60c-45b0-9fb7-fff4ca4b4a4a · outbound

This paper cites A Closer Look into Automatic Evaluation Using Large Language Models.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts A Closer Look into Automatic Evaluation Using Large Language Models

Reference 8

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.035946Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 3c75d7fc-d995-4d99-b510-89e5968b9c5c · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 9

Resolution: unresolved; raw_fallback, observed 2026-08-06T13:56:44.675212Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Observation a494c5e5-cc68-41c5-901a-d9233745aab9 · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 10

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.041850Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 64b6ee28-65aa-4e81-9743-0a86f39ce1b2 · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 11

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.044808Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 32fefbe1-8598-4bbc-a1c5-a35b27d54da1 · outbound

This paper cites Gordon, Michelle S.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Gordon, Michelle S

Reference 12

Resolution: malformed identifier; no resolver link, observed 2026-08-06T13:56:44.047660Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation f01fb660-35c4-49bb-a75c-fbbcb3c32184 · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 13

Resolution: verified exact; doi, observed 2026-08-06T13:56:44.319600Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Observation 7b902c7d-fe47-4391-bb02-90784ba30f59 · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 14

Resolution: unresolved; raw_fallback, observed 2026-08-06T13:56:44.652061Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Observation ab707331-21f3-45f3-be95-74a14d8c1860 · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 15

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.058645Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 352620ac-a0ff-43ec-a578-6d884226841f · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 16

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.064377Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation b99a9b44-f01f-4d01-9c90-a2d3add9d821 · outbound

This paper cites TruthfulQA: Measuring How Models Mimic Human Falsehoods.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts TruthfulQA: Measuring How Models Mimic Human Falsehoods

Reference 17

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.070689Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 380c2e24-8ce7-486e-b047-6fbfd72f3d8e · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 18

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.073634Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation ccd89c21-4c34-4ef5-aab7-eda1e320dff1 · outbound

This paper cites HalluDial: A Large-Scale Benchmark for Automatic Dialogue-Level Hallucination Evaluation.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts HalluDial: A Large-Scale Benchmark for Automatic Dialogue-Level Hallucination Evaluation

Reference 19

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.076269Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation adf569b6-2dab-471a-ab9c-0ea652a23aae · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 20

Resolution: unresolved; raw_fallback, observed 2026-08-06T13:56:44.618859Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Observation 5110fd2a-d458-4d77-824f-2c6883d89293 · outbound

This paper cites Towards Effective Extraction and Evaluation of Factual Claims.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Towards Effective Extraction and Evaluation of Factual Claims

Reference 21

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.082117Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 7a0575c3-7b36-460e-a8ca-397061e7ea7f · outbound

This paper cites Cohen, and Mirella Lapata.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Cohen, and Mirella Lapata

Reference 22

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.085099Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 6cfaa16e-f382-49ed-b1c9-228de25e5e6e · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 23

Resolution: unresolved; raw_fallback, observed 2026-08-06T13:56:44.609233Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Observation da25c4af-a65d-4372-b591-cd76dd82c15a · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 24

Resolution: unresolved; raw_fallback, observed 2026-08-06T13:56:44.599954Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Observation 1975e6db-d7c3-443f-a6d1-4f28ca044954 · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 25

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.093816Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 46d1577d-3244-4b69-a4d0-5da19d1dde88 · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 26

Resolution: unresolved; raw_fallback, observed 2026-08-06T13:56:44.583880Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Observation 5671b863-4e55-44b7-9e06-037069a07ea7 · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 27

Resolution: unresolved; raw_fallback, observed 2026-08-06T13:56:44.574976Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Observation d2435955-477f-417b-a64e-4a630e0adf41 · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 28

Resolution: unresolved; raw_fallback, observed 2026-08-06T13:56:44.565139Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Observation 599d13a6-4b10-4d47-8c1c-693b633cfbb6 · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 29

Resolution: unresolved; raw_fallback, observed 2026-08-06T13:56:44.556369Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Observation 9f2feb12-5da6-4ded-9733-1d0cfcc3a76c · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 30

Resolution: unresolved; raw_fallback, observed 2026-08-06T13:56:44.546579Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Observation 4cf17ecf-d194-4791-8751-bc98c41378b4 · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 31

Resolution: unresolved; raw_fallback, observed 2026-08-06T13:56:44.536756Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Observation 2fa70f01-1ba3-43b1-9f73-3f6faa2bb618 · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 32

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.112459Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 46f5bc89-8277-497a-936d-a67a55a3d15c · outbound

This paper cites Smith, and Yejin Choi.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Smith, and Yejin Choi

Reference 33

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.115194Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 96f7c06f-3713-48a1-965f-f4b5810f6d1c · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 34

Resolution: unresolved; raw_fallback, observed 2026-08-06T13:56:44.527209Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Observation d04006d4-4af3-48a5-b141-90dea43fc9a9 · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 35

Resolution: malformed identifier; no resolver link, observed 2026-08-06T13:56:44.120741Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation b0e73afd-76e2-4dbf-a44e-1a29ccf0daaa · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 36

Resolution: verified exact; doi, observed 2026-08-06T13:56:44.249587Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Observation 129bcc80-d118-4ac3-9373-f2765cf99d19 · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 37

Resolution: malformed identifier; no resolver link, observed 2026-08-06T13:56:44.126099Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 532c2854-20a6-4c73-aa3e-f50b9372336a · outbound

This paper cites Analyzing and Evaluating Faithfulness in Dialogue Summarization.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Analyzing and Evaluating Faithfulness in Dialogue Summarization

Reference 38

Resolution: verified exact; local_arxiv, observed 2026-08-06T13:56:44.230866Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Observation 7f1e86d2-20bd-4a1c-a1e4-e223fbd498d1 · outbound

This paper cites an unresolved cited work.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Unresolved cited work

Reference 39

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.132122Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 36108cf3-cf7b-4131-86db-089a7dc21e71 · outbound

This paper cites Chain-of-Thought Prompting Elicits Reasoning in Large Language Models.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Chain-of-Thought Prompting Elicits Reasoning in Large Language Models

Reference 40

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.138085Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 68c1d3d6-f29b-4687-8fbd-5270e1397b59 · outbound

This paper cites A Survey on Test-Time Scaling in Large Language Models: What, How, Where, and How Well?.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts A Survey on Test-Time Scaling in Large Language Models: What, How, Where, and How Well?

Reference 41

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.140995Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 638f907d-8420-46db-85da-2d8465570ca8 · outbound

This paper cites A Taxonomy of Rater Disagreements: Surveying Challenges & Opportunities from the Perspective of Annotating Online Toxicity.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts A Taxonomy of Rater Disagreements: Surveying Challenges & Opportunities from the Perspective of Annotating Online Toxicity

Reference 42

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.143955Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 6318c7e8-e969-43a5-8ba5-90c57f2b68d7 · outbound

This paper cites BrowseComp: A Simple Yet Challenging Benchmark for Browsing Agents.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts BrowseComp: A Simple Yet Challenging Benchmark for Browsing Agents

Reference 43

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.134958Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 0de66940-9bb9-4456-af4f-a7cb8da2810e · outbound

This paper cites Judging LLM-as-a-Judge with MT-Bench and Chatbot Arena.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Judging LLM-as-a-Judge with MT-Bench and Chatbot Arena

Reference 47

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.146970Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 4d035fcd-6748-45df-b424-add5c791887f · outbound

This paper cites HaluEval: A Large-Scale Hallucination Evaluation Benchmark for Large Language Models.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts HaluEval: A Large-Scale Hallucination Evaluation Benchmark for Large Language Models

Reference 2023

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.067208Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation dc61bf69-5624-4f1e-8f1e-bae76ac98012 · outbound

This paper cites Prometheus: Inducing Fine-grained Evaluation Capability in Language Models.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts Prometheus: Inducing Fine-grained Evaluation Capability in Language Models

Reference 2024

Resolution: unresolved; no resolver link, observed 2026-08-06T13:56:44.061366Z

Source-reported events for the cited work

Unavailable: canonical work link unavailable.

Observation 83630cd2-9fd0-4d4f-be24-ba8d5ea157fd · outbound

This paper cites https: //oumi.ai/blog/posts/introducing-halloumi.

FECT: Factuality Evaluation of Interpretive AI-Generated Claims in Contact Center Conversation Transcripts https: //oumi.ai/blog/posts/introducing-halloumi

Reference 2025

Resolution: verified fuzzy; raw_fallback, observed 2026-08-06T13:56:44.641732Z

Source-reported events for the cited work

No event found in the named queried sources as of 2026-08-07T06:34:17.273281+00:00.

Pith citing papers

No inbound Pith citation observations are available.