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arxiv: 2510.04465 · v2 · submitted 2025-10-06 · 💻 cs.HC · cs.AI· cs.CR

Autonomy Reshapes How Personalization Affects Privacy Concerns and Trust in LLM Agents

Pith reviewed 2026-05-18 10:06 UTC · model grok-4.3

classification 💻 cs.HC cs.AIcs.CR
keywords LLM agentspersonalizationprivacy concernstrustautonomyperceived controlhuman-AI interactionwillingness to use
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The pith

Risk-contingent autonomy attenuates personalization's rise in privacy concerns and drop in trust by improving users' perceived control in LLM agents.

A machine-rendered reading of the paper's core claim, the machinery that carries it, and where it could break.

The paper examines how varying levels of agent autonomy change the way personalization influences privacy concerns, trust, and willingness to use LLM agents that need personal data to function. It establishes that risk-contingent autonomy, in which the agent returns control to the user upon detecting possible privacy leakage, works through heightened perceived control to limit those adverse shifts. A sympathetic reader would care because personalization only delivers its benefits when users share data, yet privacy worries often block that sharing and cap how autonomous the agents can safely become. The design therefore offers a concrete route to let users gain from personalization without the usual deterrence.

Core claim

In a 3x3 between-subjects experiment with 450 participants, risk-contingent autonomy attenuates personalization's adverse effects by reducing the increase in privacy concerns and the decrease in trust. This occurs through improving users' perceived control, and the results indicate that designing agent autonomy to support human autonomy in both perceived control and oversight effectiveness enables users to benefit from personalization without being deterred by growing privacy concerns.

What carries the argument

Risk-contingent autonomy: the mechanism in which the agent delegates control back to the user upon detecting potential privacy leakage, thereby raising perceived control and buffering the usual negative effects of personalization.

If this is right

  • Higher personalization increases privacy concerns and decreases trust when autonomy is fixed rather than risk-contingent.
  • Risk-contingent autonomy raises perceived control relative to other autonomy designs.
  • The attenuation effect supports higher willingness to use the agents even as personalization increases.
  • Agent autonomy that supports human autonomy in control and oversight produces more trustworthy LLM agents.

Where Pith is reading between the lines

These are editorial extensions of the paper, not claims the author makes directly.

  • The same delegation-upon-risk pattern could be tested in non-LLM systems such as voice assistants or recommendation engines to check whether the buffering effect generalizes.
  • More accurate real-time privacy-leakage detectors would be needed before deployment, and their error rates would directly affect how much control users actually regain.
  • Combining the autonomy rule with clear explanations of why control is being returned might strengthen the perceived-control benefit beyond what the experiment measured.
  • Repeated-use studies could reveal whether the trust preservation holds after users experience several cycles of delegation and re-personalization.

Load-bearing premise

The experimental scenarios and autonomy manipulations accurately capture real-world privacy leakage detection and user perceptions of control in actual LLM agent deployments.

What would settle it

A field study with real LLM agents showing no reduction in privacy concerns or no preservation of trust under risk-contingent autonomy compared with fixed autonomy levels would falsify the central claim.

Figures

Figures reproduced from arXiv: 2510.04465 by Freda Shi, Tianshi Li, Yi Evie Zhang, Zhiping Zhang.

Figure 1
Figure 1. Figure 1: Example of the LLM agent under the Intermediate Autonomy condition in our study. The figure illustrates P2 using the assigned LLM agent (Basic Personalization + Intermediate Autonomy) to act on their behalf during a weekly update meeting with two colleagues. Most of the time, the agent generated responses based on the user’s personal information and automatically sent them in the chat. However, when the LL… view at source ↗
Figure 2
Figure 2. Figure 2: Overview of the study procedure with four steps: (1) Participants provided both non-sensitive and sensitive information for [PITH_FULL_IMAGE:figures/full_fig_p011_2.png] view at source ↗
Figure 3
Figure 3. Figure 3: Estimates of people’s (a) privacy concern, (b) trust, and (c) willingness to use across nine experimental conditions (3 personal [PITH_FULL_IMAGE:figures/full_fig_p017_3.png] view at source ↗
Figure 4
Figure 4. Figure 4: Significant interaction effects of personalization type and agent autonomy level on (a) privacy concern, (b) trust, and (c) [PITH_FULL_IMAGE:figures/full_fig_p019_4.png] view at source ↗
Figure 5
Figure 5. Figure 5: Estimates of the percentage of people who (a) perceived sensitivity (answered “Yes” in the question about whether they [PITH_FULL_IMAGE:figures/full_fig_p019_5.png] view at source ↗
Figure 6
Figure 6. Figure 6: Moderated mediation model tested for H5 and H6. Personalization (No personalization, Privacy-aware personalization; Basic [PITH_FULL_IMAGE:figures/full_fig_p020_6.png] view at source ↗
read the original abstract

LLM agents require personal information for personalization in order to effectively act on users' behalf, but this raises privacy concerns that can discourage data sharing, limiting both the autonomy levels at which agents can operate and the effectiveness of personalization. Yet the expanded design space of agent autonomy also presents opportunities to shape these effects, which remain underexplored. We conducted a $3\times3$ between-subjects experiment ($N=450$) to study how agent autonomy level influences personalization's effects on users' privacy concerns, trust, and willingness to use, as well as the underlying psychological processes. We find that risk-contingent autonomy, where the agent delegates control to users upon detecting potential privacy leakage, through improving users' perceived control, attenuates personalization's adverse effects by reducing the increase in privacy concerns and the decrease in trust. Our results suggest that designing $\textbf{agent's autonomy}$ that supports $\textbf{human autonomy}$ (both in terms of perceived control and oversight effectiveness) helps users benefit from personalization without being deterred by growing privacy concerns, contributing to the development of trustworthy LLM agents.

Editorial analysis

A structured set of objections, weighed in public.

Desk editor's note, referee report, simulated authors' rebuttal, and a circularity audit. Tearing a paper down is the easy half of reading it; the pith above is the substance, this is the friction.

Referee Report

1 major / 1 minor

Summary. The manuscript reports results from a 3×3 between-subjects experiment (N=450) testing how three levels of LLM-agent autonomy moderate the effects of personalization on privacy concerns, trust, and willingness to use. The central finding is that risk-contingent autonomy attenuates personalization-driven increases in privacy concerns and decreases in trust by raising perceived control; mediation through perceived control is reported.

Significance. If the results hold, the work supplies actionable design guidance for LLM agents that seek to preserve user trust while enabling personalization. The reasonably powered 3×3 design and explicit mediation test are strengths; the emphasis on autonomy mechanisms that support rather than supplant human control is a clear contribution to HCI and AI-agent literature.

major comments (1)
  1. [Study Design and Measures] Study Design and Measures section: the vignette scenarios that describe autonomy levels and privacy-leakage events are the sole basis for the claim that risk-contingent autonomy improves perceived control enough to blunt personalization effects. Because participants respond to scripted descriptions rather than to an agent that must infer leakage from live user data and context, it is unclear whether the observed attenuation and mediation generalize to operational deployments; this measurement-validity issue is load-bearing for the design recommendation.
minor comments (1)
  1. [Abstract] The abstract and introduction could state the three autonomy conditions more explicitly (e.g., low, high, risk-contingent) rather than referring only to “agent autonomy level.”

Simulated Author's Rebuttal

1 responses · 1 unresolved

We thank the referee for their constructive and detailed feedback on our manuscript. We address the major comment below and have revised the paper accordingly to strengthen the discussion of limitations.

read point-by-point responses
  1. Referee: Study Design and Measures section: the vignette scenarios that describe autonomy levels and privacy-leakage events are the sole basis for the claim that risk-contingent autonomy improves perceived control enough to blunt personalization effects. Because participants respond to scripted descriptions rather than to an agent that must infer leakage from live user data and context, it is unclear whether the observed attenuation and mediation generalize to operational deployments; this measurement-validity issue is load-bearing for the design recommendation.

    Authors: We acknowledge that our reliance on vignette scenarios limits ecological validity relative to a live LLM agent that infers privacy leakage from real-time user data and context. Vignettes were chosen to enable precise experimental control over autonomy levels and personalization while ethically avoiding actual privacy risks to participants; this approach is standard in HCI research on emerging agent technologies and supports causal identification of the perceived-control mediation pathway. We agree that the design recommendations would benefit from explicit qualification regarding generalizability. In the revised manuscript we expand the Limitations and Future Work section to discuss this measurement-validity concern in detail and to outline the need for follow-up studies with deployed agents. revision: yes

standing simulated objections not resolved
  • Empirical confirmation of the attenuation and mediation effects inside a fully operational LLM agent that performs live inference of privacy leakage from user context and data.

Circularity Check

0 steps flagged

No circularity: empirical findings from participant responses

full rationale

The paper reports results from a 3x3 between-subjects vignette experiment (N=450) that directly measures how autonomy levels moderate the effects of personalization on privacy concerns, trust, and willingness to use. The central claim—that risk-contingent autonomy attenuates adverse effects via improved perceived control—is presented as an observed outcome of statistical analysis on participant responses, not as a derivation, equation, or fitted model that reduces to its own inputs by construction. No self-definitional steps, fitted inputs renamed as predictions, or load-bearing self-citations appear in the reported chain; the study is self-contained against external benchmarks of user perception data.

Axiom & Free-Parameter Ledger

0 free parameters · 2 axioms · 0 invented entities

The central claim rests on standard experimental assumptions rather than new axioms or entities. No free parameters are fitted to produce the result; the study uses measured psychological constructs.

axioms (2)
  • standard math Standard statistical assumptions for between-subjects ANOVA and mediation analysis hold (normality, independence, etc.).
    Invoked implicitly in reporting of experimental results and mediation.
  • domain assumption The chosen scenarios and autonomy levels are representative of real LLM agent use cases.
    Required for generalizing lab findings to deployed agents.

pith-pipeline@v0.9.0 · 5733 in / 1317 out tokens · 30106 ms · 2026-05-18T10:06:38.614630+00:00 · methodology

discussion (0)

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Reference graph

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