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OpinionDigest: A Simple Framework for Opinion Summarization

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arxiv 2005.01901 v1 pith:5T4FLEWB submitted 2020-05-05 cs.CL

OpinionDigest: A Simple Framework for Opinion Summarization

classification cs.CL
keywords frameworkopinionopiniondigestmodelreviewssummariessummarizationextractions
verification ladder T0 review T1 audit T2 compute T3 formal T4 reserved
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We present OpinionDigest, an abstractive opinion summarization framework, which does not rely on gold-standard summaries for training. The framework uses an Aspect-based Sentiment Analysis model to extract opinion phrases from reviews, and trains a Transformer model to reconstruct the original reviews from these extractions. At summarization time, we merge extractions from multiple reviews and select the most popular ones. The selected opinions are used as input to the trained Transformer model, which verbalizes them into an opinion summary. OpinionDigest can also generate customized summaries, tailored to specific user needs, by filtering the selected opinions according to their aspect and/or sentiment. Automatic evaluation on Yelp data shows that our framework outperforms competitive baselines. Human studies on two corpora verify that OpinionDigest produces informative summaries and shows promising customization capabilities.

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