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How Human-Centered Explainable AI Interface Are Designed and Evaluated: A Systematic Survey

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arxiv 2403.14496 v1 pith:SSE4KX47 submitted 2024-03-21 cs.HC cs.AI

How Human-Centered Explainable AI Interface Are Designed and Evaluated: A Systematic Survey

classification cs.HC cs.AI
keywords explainablesurveysystematicdesigninterfaceresearchuserusers
verification ladder T0 review T1 audit T2 compute T3 formal T4 reserved
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Despite its technological breakthroughs, eXplainable Artificial Intelligence (XAI) research has limited success in producing the {\em effective explanations} needed by users. In order to improve XAI systems' usability, practical interpretability, and efficacy for real users, the emerging area of {\em Explainable Interfaces} (EIs) focuses on the user interface and user experience design aspects of XAI. This paper presents a systematic survey of 53 publications to identify current trends in human-XAI interaction and promising directions for EI design and development. This is among the first systematic survey of EI research.

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Cited by 3 Pith papers

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    cs.HC 2026-05 conditional novelty 6.0

    Users entangle their lived experiences with AI predictions in menstrual tracking apps, leading to self-fulfilling prophecies, limited critical awareness from UI, and isolation for non-normative users.

  2. Beyond Explainable AI (XAI): An Overdue Paradigm Shift and Post-XAI Research Directions

    cs.CY 2026-02 unverdicted novelty 4.0

    Current XAI methods for DNNs and LLMs rest on paradoxes and false assumptions that demand a paradigm shift to verification protocols, scientific foundations, context-aware design, and faithful model analysis rather th...

  3. Beyond Explainable AI (XAI): An Overdue Paradigm Shift and Post-XAI Research Directions

    cs.CY 2026-02 reject novelty 4.0

    A position paper argues that post-hoc XAI explanations are unfaithful and paradoxical, proposing a shift to expert-based verification and certification of AI systems.