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Enhancing Slot Tagging with Intent Features for Task Oriented Natural Language Understanding using BERT

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arxiv 2205.09732 v2 pith:4K6DPKCO submitted 2022-05-19 cs.CL cs.AI

Enhancing Slot Tagging with Intent Features for Task Oriented Natural Language Understanding using BERT

classification cs.CL cs.AI
keywords intentslotmodelstaggingdatasetsdetectionfeaturesimproved
verification ladder T0 review T1 audit T2 compute T3 formal T4 reserved
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Recent joint intent detection and slot tagging models have seen improved performance when compared to individual models. In many real-world datasets, the slot labels and values have a strong correlation with their intent labels. In such cases, the intent label information may act as a useful feature to the slot tagging model. In this paper, we examine the effect of leveraging intent label features through 3 techniques in the slot tagging task of joint intent and slot detection models. We evaluate our techniques on benchmark spoken language datasets SNIPS and ATIS, as well as over a large private Bixby dataset and observe an improved slot-tagging performance over state-of-the-art models.

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