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arxiv 2405.06783 v1 pith:OE66MS4A submitted 2024-05-10 cs.HC cs.AIcs.CY

BLIP: Facilitating the Exploration of Undesirable Consequences of Digital Technologies

classification cs.HC cs.AIcs.CY
keywords consequencesundesirablethembliptheydigitalonlineresearchers
verification ladder T0 review T1 audit T2 compute T3 formal T4 reserved
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Digital technologies have positively transformed society, but they have also led to undesirable consequences not anticipated at the time of design or development. We posit that insights into past undesirable consequences can help researchers and practitioners gain awareness and anticipate potential adverse effects. To test this assumption, we introduce BLIP, a system that extracts real-world undesirable consequences of technology from online articles, summarizes and categorizes them, and presents them in an interactive, web-based interface. In two user studies with 15 researchers in various computer science disciplines, we found that BLIP substantially increased the number and diversity of undesirable consequences they could list in comparison to relying on prior knowledge or searching online. Moreover, BLIP helped them identify undesirable consequences relevant to their ongoing projects, made them aware of undesirable consequences they "had never considered," and inspired them to reflect on their own experiences with technology.

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