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arxiv 2405.16433 v3 pith:CHIRWZ3C submitted 2024-05-26 cs.CL cs.AIcs.CY

CPsyCoun: A Report-based Multi-turn Dialogue Reconstruction and Evaluation Framework for Chinese Psychological Counseling

classification cs.CL cs.AIcs.CY
keywords counselingpsychologicalevaluationmulti-turncpsycounframeworkllmschinese
verification ladder T0 review T1 audit T2 compute T3 formal T4 reserved
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Using large language models (LLMs) to assist psychological counseling is a significant but challenging task at present. Attempts have been made on improving empathetic conversations or acting as effective assistants in the treatment with LLMs. However, the existing datasets lack consulting knowledge, resulting in LLMs lacking professional consulting competence. Moreover, how to automatically evaluate multi-turn dialogues within the counseling process remains an understudied area. To bridge the gap, we propose CPsyCoun, a report-based multi-turn dialogue reconstruction and evaluation framework for Chinese psychological counseling. To fully exploit psychological counseling reports, a two-phase approach is devised to construct high-quality dialogues while a comprehensive evaluation benchmark is developed for the effective automatic evaluation of multi-turn psychological consultations. Competitive experimental results demonstrate the effectiveness of our proposed framework in psychological counseling. We open-source the datasets and model for future research at https://github.com/CAS-SIAT-XinHai/CPsyCoun

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Cited by 3 Pith papers

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    The paper formalizes cognitive atrophy as a distinct process-level measure, introduces the Cognitive Atrophy Bench benchmark from 1,576 human counseling conversations, and reports moderate-to-high atrophy-aligned beha...

  2. PsychAgent: An Experience-Driven Lifelong Learning Agent for Self-Evolving Psychological Counselor

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    PsychAgent combines memory-augmented planning, trajectory-based skill evolution, and rejection fine-tuning to create a self-improving AI psychological counselor that outperforms general LLMs in multi-session evaluations.

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    BlossomPsy combines multi-turn LLM dialogue, photo-based questions, a multi-head classifier, and a modified UCB bandit algorithm to deliver MBTI assessments with higher user engagement and preliminary consistency with...